Month: September 2011

Best Service Desk Software 2020

ChangeGear by SunView Software delivers a robust ITSM solution for enterprise with advanced service management features, ITIL-based modules, an AI and machine learning platform, and more. Get everything you need to easily build, configure, automate, and deploy services for IT and beyond like incident management, problem, change, self-service, HR Onboarding, Facilities, and more. Get started …

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Best Membership Management Software | 2020 Reviews of the Most Popular Tools & Systems

Best Field Service Management Software 2020

Commusoft is an all-in-one cloud-based B2B software designed for field service companies with 3+ technicians. 15000 + users trust Commusoft every day! It helps you to manage your CRM, quotes, work orders, technician schedules, assets management, inventory, PPM, SLAs, checklists and invoicing, and it integrates with popular tools such as MailChimp, Salesforce, naturalForms, Stripe, Quickbooks …

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Best Membership Management Software | 2020 Reviews of the Most Popular Tools & Systems

Best Help Desk Software 2020

Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 40,000 customers, including …

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blasphamy

6 Reasons Why Ticket Tracking Software is Better than Email

When I started working at Mojo Helpdesk I made a comment during a meeting that raised some eyebrows. I thought ticket tracking systems were redundant with email and unnecessary for most people. That was blasphemy considering we make help desk ticket tracking software. Thankfully, our CEO believes in free speech and I was not tossed …

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